King County Community Transportation Program
King County established the Community Transportation Program to provide services beyond the accessible regular bus service and paratransit service required by the federal Americans with Disabilities Act of 1990 (ADA). This program is intended to provide service that is more flexible and responsive to the unique transportation needs of persons with disabilities.
Enhanced Access Transportation Service
The following enhancements to Access Transportation service are available to persons registered for Metro's ADA Paratransit Program:
- reservations available from up to three days before your trip;
- subscription service for persons going to or from the same locations at the same times at least once a week. Subscription service is limited by federal regulations. You will be notified within 30 days whether your request can be filled (you can request trips individually in the meantime.) If subscription service is not available, you can file a new request;
- expanded service area available from 6 a.m. to 10 p.m. Monday through Friday;
- 'door-to-door' service for persons needing additional assistance and 'hand-to-hand' service for persons who are unable to be left alone are available on a limited basis (these services may require a new eligibility determination).
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Taxi Scrip Program
The Taxi Scrip Program serves low-income King County residents age 18 to 64 who have a disability or age 65 and over. Once registered, you can buy up to six books of taxi scrip each month from Metro at a 50 percent discount to help meet your transportation needs.
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Bus Travel Training Program
Since 1994, Metro has provided free training services to teach persons with disabilities and seniors how to ride the regular bus. The Bus Travel Training Program includes:
- individual training that is designed to meet your specific travel needs;
- group orientation (including a trip on the bus to a destination the group selects); and
- lift or ramp use instruction.
When you have a Regional Reduced Fare Permit (RRFP) or an Attendant Ride Free RRFP, your bus fare is less than the Access Transportation fare. Also, riding the bus provides you a greater level of independence and flexibility. Metro serves many popular destinations in King County and connects to several other transportation systems, including:
For more information, contact the travel training contractor at 206-749-4242 or 206-749-4244 for TTY users.
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The Hyde Shuttle
Take a free ride on the Hyde Shuttle
Need to go shopping? Have a doctor's appointment? Want to visit a friend? Easy! Just hop on the Hyde Shuttle. It's a free van service for seniors 55 or older and people with disabilities living in Central or Southeast Seattle. You can ride anywhere in our service area.
The van is lift-equipped and at your service Monday through Friday. Rides are on a first-come, first-served basis -- so be sure to book early!
Reserve a ride on the Hyde Shuttle today!
 206-727-6262 or TTY 206-296-3701
Available weekdays, from 9 a.m. to 4 p.m.
Shuttle Service Area (See the map):
- North to SR-520
- South to Seattle’s southern city limits
- East to Lake Washington
- West to I-5
- International District includes:
- North to Yesler Way
- South to S Royal Brougham Way
- West to Puget Sound
- East to Lake Washington
- See the donation presentation ceremony:
More online information can be found at the Senior Services web site. [external link]
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Community Access Transportation
Elements of the Community Access Transportation program, or CAT (formerly the Community Partnership Program), have existed at Metro for a number of years in several forms and with different names. CAT is an effort to make use of an increasing number of high-quality retired Access and vanpool vehicles as well as creating new, innovative programs, such as the Hyde Shuttle.
Here are CAT’s current programs:
For more information, contact Metro's Accessible Services office at 206-263-3110. If you have to dial "1" first to reach that number, call 1-866-205-5001. TTY users should call the statewide relay at 711. You can also contact us by fax at 206-263-3101 or by e-mail at accessible.services@kingcounty.gov
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