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Access Transportation Holiday Service Levels

  • The Access call center (206-205-5000 or 206-749-4286 for TTY users) is open from 8 a.m. to 5 p.m. daily to take advance reservation ride requests and confirm or cancel existing rides. While you must request your trip by 5 p.m. the day before you need the ride, you can request rides up to 3 days in advance. Same-day Access rides are not available. After hours, you can use the automated Rideline system to confirm or cancel rides.
  • If you need an Access ride on a holiday, contact the call center to see if your ride falls within that holiday's service areas and hours and can be scheduled.
  • Except for dialysis and life-sustaining medical trips, all 'subscription service' is cancelled on the holidays noted below. If you still need your subscription ride, or if you need a different ride, contact the call center by 5 p.m. the day before the holiday to see if your ride falls within the service area and can be scheduled.
  • There is no change to subscription service or the service area for Columbus Day or Veterans Day. If you have a subscription ride scheduled for one of those holidays and you don't need it, please remember to contact the call center by 5 p.m. the day before to cancel the trip.
  • The Access 'Service Area' varies based on the amount of regular Metro non-commuter fixed route bus service operated on weekdays, Saturdays and Sundays. On major holidays, Metro buses are usually on a Sunday schedule. This means there are fewer routes operating shorter hours than on weekdays. Therefore, Access operates shorter hours and smaller service areas on those major holidays noted below as having a Sunday service area. In these cases, the weekday Transit Now expanded service area is NOT in effect.
  • Please note that Adverse Weather conditions may affect our ability to provide service during winter months or during unusual weather conditions.

Holiday Service Calendar

Holiday

Date
2008

Schedule Type

Subscription Service

New Year’s Day

Jan. 1
Tuesday

Sunday

Cancelled. If you still need your subscription ride, contact the call center by 5 p.m. December 31st.

Martin Luther King, Jr. Day

Jan. 21
Monday

Weekday

Cancelled. If you still need your subscription ride, contact the call center by 5 p.m. January 20th.

Presidents Day

Feb. 18
Monday

Sunday

Cancelled. If you still need your subscription ride, contact the call center by 5 p.m. February 17th.

Memorial Day

May 26
Monday

Sunday

Cancelled. If you still need your subscription ride, contact the call center by 5 p.m. May 25th.

Independence Day

July 4
Friday

Sunday

Cancelled. If you still need your subscription ride, contact the call center by 5 p.m. July 3rd.

Labor Day

Sept. 1
Monday

Sunday

Cancelled. If you still need your subscription ride, contact the call center at by 5 p.m. August 31st.

Thanksgiving Day

Nov. 27
Thursday

Sunday

Cancelled. If you still need your subscription ride, contact the call center by 5 p.m. November 26th.

Day After Thanksgiving

Nov. 28
Friday

Weekday

Cancelled. If you still need your subscription ride, contact the call center by 5 p.m. November 27th.

Christmas Day

Dec. 25
Thursday

Sunday

Cancelled. If you still need your subscription ride, contact the call center by 5 p.m. December 24th.



Updated: Jan. 2, 2008

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