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Language barriers often prevent non-English speaking residents from understanding and using the transportation options available in their community. King County Metro Transit, local city jurisdictions and non-profit organizations are testing a new concept that provides neighbor-to-neighbor transportation advice for people, in their native language
Residential Transportation Coordinators (RTCs) are multi-lingual individuals trained and paid by Metro to help their neighbors find transportation solutions that work for them. The RTCs all live or work in the local neighborhood, and speak several languages that may include: Spanish, Vietnamese, Korean, Cambodian, Mandarin/Taiwanese, Russian/Ukrainian, Somali, Oromo, Amharic, Arabic, French, and English.
RTCs have a central number for each community. Call the number, leave a message for the language you desire, and your local RTC will contact you. You can get the information over the phone or they will meet with you to train, assist and share information. RTCs also participate at community meetings, social events and community events. Check our website at the Transportation Resources Index to see what cities are currently participating in the program.
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